Who We Are & How to Contact Us
Titliaan Trends Closet Private Limited is the primary controller for personal data we process in India. For any privacy questions, write to help@tittrends.com.
Information We Collect
Client & Prospect Data
- Identity & contact details (name, email, phone)
- Business details (company, role, requirements)
- Engagement records (SOWs, approvals, communications)
- Marketing assets & access permissions you provide
Candidate Data
- CV/resume, qualifications, employment history
- Interview notes, assessments, references
- Any optional demographic info you choose to share
Operational/Production Data
- Textile specs (fabric type, GSM, shades, finish requirements)
- QC sheets, lab dips, batch tags, dispatch manifests
Website & Analytics
- Device, browser, pages visited, session duration
- Referrers, UTM parameters, approximate location
- Cookies or similar technologies (see Cookies Policy)
Our Legal Bases for Processing
We rely on one or more of the following bases, as appropriate: (a) consent (e.g., marketing opt-ins), (b) contract (to perform our services under an Order), (c) legitimate interests (e.g., service improvement, security), and (d) legal obligations (taxation, regulatory requests).
How We Use Information
Service Delivery
- Respond to enquiries and provide estimates
- Plan batches, manage QC, and dispatch finished goods
- Run PPC/SEO/social campaigns and CRM automations
- Report on performance with dashboards and audits
Operations & Compliance
- Secure access management and incident response
- Billing, taxation, and regulatory compliance
- Recruitment, interviews, and hiring records
- Improve website usability and measure traffic
Sharing & Disclosure
- We do not sell personal data.
- We may share limited data with service providers (e.g., cloud hosting, analytics, ad platforms) under contracts that restrict use and require safeguards.
- If required by law or to protect rights, safety, or our operations, we may disclose information to authorities or third parties.
- In a reorganization or acquisition, data may transfer subject to this Policy and applicable law.
International Transfers
Where data is processed outside India, we use reasonable measures such as contractual safeguards and reputable vendors with appropriate security practices. By engaging our services, you understand that your data may be stored or processed in other jurisdictions with different data protection standards.
Security
We implement administrative, technical, and physical safeguards including access controls, least-privilege permissions, encrypted transit, and incident playbooks. No method is 100% secure; we continuously improve our controls.
Data Retention
- Client and project records: retained for the engagement plus up to 7 years for tax and audit purposes.
- Candidate data: typically retained up to 2 years from last interaction unless you ask us to delete earlier.
- Analytics data: retained per vendor defaults, usually 14–26 months unless configured otherwise.
- We may retain minimal suppression records to honor opt-out requests.
Your Choices & Rights
- Access, rectify, or delete personal data we hold about you, subject to legal limits.
- Withdraw consent for marketing at any time by contacting us or using provided controls.
- Object to or restrict processing where permitted by law.
- Complain to a relevant authority if you believe your rights are infringed.
To exercise rights, email help@tittrends.com. We may verify your identity before fulfilling requests.
Cookies & Similar Technologies
We use cookies and similar technologies for functionality, analytics, and performance. You can manage cookies through your browser settings. See our Cookies Policy for details.
Children
Our services and website are intended for business use and not directed to children. We do not knowingly collect data from children.
Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a new effective date.
Contact Us
For privacy questions or rights requests, email help@tittrends.com.